We guarantee that all goods purchased from DBA is coverd by policy
"7 Days Unconditionally Exchange "①
: Please return the products with the original packaging and the return order label to us at your expense within 7 calendar days of your notice of cancellation, ensuring that you obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods, we might not be able to accept their exchange. Otherwise, on receipt of the goods in undamaged condition we will change a new machine to consumer. Ecocool reserve the right to explain the terms of the exchange policy.